This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.tresstied.com (the “Site”).
- Data Controller
The data controller responsible for your personal information is PORTER JAMES SPORTS LIMITED, a company registered in New Zealand (Registration No: 9429048139717 / 7965503). - Information Collection and Use
When you engage with the Site to purchase our woven belts, we collect specific details necessary to facilitate the transaction. This includes:
Order Information: Name, billing address, shipping address, email address, and telephone number.
Purpose: This data is used solely to fulfil orders, process payments, arrange for dispatch from our facility, and provide you with order confirmations or invoices.
- Payment Processing
To complete your purchase, payment information is processed via Stripe.
PORTER JAMES SPORTS LIMITED does not store your full credit card or debit card details on our internal systems.
All payment data is handled by Stripe, which adheres to the standards set by PCI-DSS. This collaboration allows for the processing of transactions through a professional financial infrastructure.
- Data Retention
We retain your personal information only for as long as necessary to provide you with our retail services and as required to comply with legal obligations.
Standard Retention: In accordance with New Zealand and European commercial and tax regulations, we maintain order information for a period of seven (7) years.
Following this period, data that is no longer required for legal, tax, or administrative purposes is securely deleted or anonymised.
- Sharing Your Information
We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:
We use Shopify/WooCommerce/BigCommerce (as applicable) to power our online store.
We share your details with logistical partners to ensure the physical transit of your items from our warehouse to your delivery address.
We share information with Stripe for the purpose of payment authorisation and fraud prevention.
- Your Rights
If you are a resident of Europe or New Zealand, you have certain rights regarding your personal data, including:
The right to access the personal information we hold about you.
The right to request that your personal information be corrected, updated, or deleted.
The right to object to the processing of your data.
To exercise these rights, please contact us using the information provided below.
- Data Integrity
We implement organisational and administrative measures intended to protect personal information within our company. While we strive to maintain high standards of data integrity for all transactions and records, please be aware that no system of transmission or storage can be described as providing absolute certainty of protection. - Contact Us
For more information about our privacy practices, or if you have questions, please contact us via the following:
Company: PORTER JAMES SPORTS LIMITED
Address: 31 Saint Benedicts Street, Eden Terrace, Auckland 1010, New Zealand
Email: woven@tresstied.com
Telephone: +64 92121736